In the resilient enterprise, business-critical signing workflows can operate anytime, anywhere with minimal reliance on print infrastructure and paper, a particular physical location, or specific human resources. Not only does this ensure business continuity and provide optimal employee, customer, and partner experiences but this enables scalability, organizational agility, innovation, and competitive differentiation.

eSignature solutions are an essential component of digitally transformed signing workflows. However, before adopting an esignature solution, organizations should perform an organizational assessment to clearly understand the current state of signing workflows, identify gaps, and develop a plan for moving forward.

Other recommendations are:

• Identify specific use cases that can benefit from deploying an esignature solution and develop a pilot program (if you have not already done so). Develop metrics to measure progress including reduced cost, increased productivity, improved security and compliance, and improved customer and employee satisfaction

• Select technologies that can support a broad number of enterprise use cases and that integrate well with the organization’s existing front-office and back-office business applications.

• Seek vendors that are equipped with the necessary solutions and professional services expertise to address business-critical issues around content security, data privacy, and regulatory compliance.

• Note that esignature must be part of a broader strategy for digitizing, automating, and transforming document processes and will be most successful as part of an organization’s overall digital transformation initiatives.